M31 SOS · Prepare your emergency information
Enter my emergency information
M31SOSEMERGENCY QR ID
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M31 SOS / INTERACTIVE PREVIEW

When QR is not read

Check the serial number and instructions engraved on the product.

Check serial number

This is a design that checks the number read by a person when the QR is damaged. Not everyone can view protected information simply by knowing the serial number.

Telephone/organization inquiry

Phone inquiry, IVR, and institutional accounts are planned to be established. Currently available SOS inquiry phone numbers or consultation hours have not been confirmed.

Institution inquiry information
It is not guaranteed that the online QR page will be opened in a location without a server or communication network. If there is imminent danger, contact local emergency services directly.
Personal information is separated into QR, access password, and activation code according to the purpose and scope, and location sharing is handled with separate consent.
M31 SOS · VISUAL GUIDE

Personal information is stored according to the purpose and scope.

QR, access password, and activation code are separated, and location sharing is handled with separate consent.

Schematic for functional/product design explanation · Not in actual condition

When QR or connectivity fails

Check lens, obstruction, margins, light and connectivity. Never request PINs publicly to view protected information. Online QR requires internet; offline medical-data caching is not provided.

Serial, telephone and institutional lookup are planned additional channels. Their servers, call center, permissions and audit integration are not ready, so they cannot currently be used. No invented phone numbers or successful lookup screens are provided.

QR, PIN and activation codes

QR is a random identifier locating the emergency page. PIN is a six-digit password for protected information and is never part of the QR URL. Activation Code is separate and used for first activation. These are not interchangeable.

Keep the activation code shown after issuance private and out of public photos or partnership materials. Reset a lost PIN from the owner account. Never give passwords to staff or include them in support email.

Included in M31 Software Buffet · All members can use SOS digital features free of charge. Charges apply only to optional printed products and keyrings.