Check that the bag QR is easy to find and guardian phone numbers are current. With consent, enter allergies and medicines to avoid in PIN-protected information.
Suspend a lost tag from your account and prepare a new QR. A tag is not a live tracking device.
Illustrative image · not a photograph of actual users.
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Finder location requires separate consent
Opening QR does not request GPS. Only after consent and tapping the current-location button is device permission requested. Review coordinates, accuracy and measurement time, then explicitly confirm sending before storage.
The shared location belongs to the finder’s device; this is not live tracking of the wearer. Permission denial, inaccuracy and connection failure are possible, with no IP fallback. Encrypted location is accessible only to the owner and consenting verified guardians, expiring after 24 hours.
Editing, loss and deletion differ
Edit and save when contacts, medicines, surgery or travel details change. Linked QR codes use the updated profile, so profile edits alone do not require reprinting. Always scan to confirm after changes.
Suspend a lost tag in tag management; suspended QR codes reveal no profile. Profile deletion separately removes linked tags, scan records and recipients. Recovery is not guaranteed, so confirm the target and impact first.
Tag suspension is available to owners; unsuspension, physical replacement ordering and central Accounts closure are separate features. Identify the needed action and check status and support guidance.
Included in M31 Software Buffet · All members can use SOS digital features free of charge. Charges apply only to optional printed products and keyrings.